Why Repair your Jewellery?

Quite often, jewellery means more to us than the metal and stones it is made from. A necklace inherited from a beloved grandparent, a wedding ring that symbolises a lifetime of commitment, or a bracelet gifted on a milestone birthday—these pieces are more than just precious metals and gemstones. They are memories, milestones and tokens of love. When a cherished piece of jewellery becomes damaged or worn, the emotional weight of the loss can feel significant. But the good news is, with expert help, these treasured items can be restored to their former glory, preserving both their beauty and the sentimental value they carry.

As a family-owned jewellery repair business with in-house goldsmiths who have a combined five decades of experience, we understand the importance of each piece we work on. Every repair tells a story, and our goal is to help our customers rediscover the joy and meaning behind their jewellery. 


Over time, wear and tear on jewellery is inevitable. Clasp mechanisms weaken, stones loosen, and settings shift. Rings that once fit perfectly might now feel too tight or too loose due to changes in finger size. When we wear these beloved items day in and day out, even with the utmost care and attention accidents and long-term wear can still happen. Rather than retiring these beloved pieces to a drawer, our work allows them to remain part of your life, fully functional and as good as the day you first wore them! 

Preserving Sentimental Value

Jewellery restorations aren’t just about fixing something broken; they’re about preserving the memories attached to the piece. Whether it’s a wedding band worn every day for decades or a necklace gifted on a special anniversary, the sentimental value often outweighs the material worth. A professional repair ensures that these memories are kept alive and safe for years to come.

Saving Money and Resources

Repairing jewellery can often be more cost-effective than replacing it, especially with the steadily rising price of precious metals and the gradual decline in skilled jewellery makers. Additionally, repairs are a sustainable choice—instead of purchasing something new, you’re reusing and preserving what you already have. This approach not only benefits your bank account but also contributes to reducing waste in the jewellery industry!

Restoring Beauty

Even minor damage, like a scratch or tarnish, can dull the brilliance of a piece. Professional cleaning and repair can bring your jewellery back to life, restoring its shine and making it look as beautiful as the day you first received it.


Common Jewellery Repairs and How We Handle Them

At our workshop, we handle a wide variety of repairs with the utmost care and precision. Here are some of the most common issues we see and how we resolve them:

1. Loose or Missing Stones

A loose gemstone can be nerve-wracking. Over time, the claws holding a stone in place can wear down or become dislodged, increasing the risk of the stone falling out. We carefully inspect the setting, tighten or rebuild claws as needed, and securely reset the stone. If a stone goes missing, we can source a replacement that matches the original as closely as possible.

2. Broken Chains or Clasps

Chains and clasps are often the most susceptible to breaking. Whether it’s a snapped chain or a clasp that no longer fastens, we can repair or replace these components easily, ensuring the piece is secure and functional.

3. Ring Resizing

A ring that no longer fits doesn’t have to sit unused. Our resizing services allow you to wear your rings comfortably again. Whether it involves adding or removing material, we ensure the integrity and appearance of the ring remain flawless. If there is a deeply sentimental element to the item, we can discuss the options when it comes to utilising gold/silver from other pieces you own if you require it!

4. Surface Damage

Scratches, dents, and tarnish can make a piece look aged and dull. Through professional polishing and cleaning, we can restore its original finish and brilliance to a 'like new' standard!

5. Replacing Worn Settings

Settings wear out over time, particularly in rings that are worn daily. With preventative measures we can replace worn settings or re-tip claws, making sure your ring is safe and avoiding the drama of missing stones!


Why Choose a Professional?

While DIY jewellery repair kits might be tempting, nothing compares to the expertise and precision of a professional goldsmith. Here are a few reasons why professional repairs are essential:

1. Expertise and Precision

Jewellery restoration requires a delicate touch and years of training. Whether it’s ensuring a stone is perfectly aligned or seamlessly soldering a broken chain, our skilled goldsmiths have the experience needed to handle even the most intricate repairs.

2. Proper Tools and Techniques

Professional workshops are equipped with specialised tools and technologies, such as laser welders and ultrasonic cleaners, that ensure repairs are done to the highest standard. These tools also allow us to work on delicate or valuable pieces without risking additional damage.

3. Long-Term Durability

A professional repair is not just a quick fix; it’s a long-term solution. By using high-quality materials and time-tested techniques, we ensure your jewellery is restored to a durable, wearable state. Our goldsmiths use cutting edge techniques that have been honed and perfected over hundreds of years and passed down by talented craftsmen before their time.

4. Emotional Peace of Mind

When you entrust your jewellery to a professional, you can rest assured it is in safe hands. We understand how precious these items are to you, and we treat each piece with the care and respect it deserves.


Our Commitment to Excellence

As a family-owned business, we pride ourselves on the trust our customers place in us. Every piece we work on is treated as if it were our own. We take the time to understand your needs and provide honest, transparent advice about the best course of action for your jewellery. 

From simple repairs to tricky alterations, our goal is always the same: to help you fall in love with your jewellery all over again. We combine traditional craftsmanship with modern techniques to deliver results that go above and beyond expectations.


Your jewellery is more than just an accessory; it’s a piece of your story. When it’s damaged or worn, the sentimental and emotional loss can feel significant. But with expert repair, you can breathe new life into your treasured items, ensuring they continue to be part of your life for years to come.

If you have a piece of jewellery in need of repair, we invite you to visit our workshop or contact us for a consultation. Let us help you preserve the memories and beauty that make your jewellery truly priceless.

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